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Resume example

Lettings property manager resume example

A gestionnaire locatif looks after a portfolio of rented flats and houses on behalf of landlords who have signed a management mandate with an agency or an administrateur de biens.

Your days revolve around the tenancy lifecycle: checking tenant files, drafting the lease under the 1989 tenancy law, booking the move-in inspection (état des lieux), issuing rent receipts, applying the yearly rent review based on the IRL index and running the annual service charge reconciliation. You also chase arrears, call on the rent guarantee insurer when a tenant stops paying, order repairs from plumbers or roofers after a leak, and settle deposit disputes when a tenant leaves. Landlords expect a monthly statement, tenants expect someone who picks up the phone, and you sit between the two.

Resume example

[First name Last name]

Lettings Property Manager (Gestionnaire locatif) | Residential Portfolio, Leases, Arrears

[City] · [phone] · [email]

Profile

Lettings property manager with [x] years running a portfolio of [x] residential units for private landlords. I handle the full cycle, from tenant selection to deposit return, keep arrears under control through early reminders and guarantee claims, and coordinate contractors for repairs.

Experience

Gestionnaire locatif, [Agency name], [City]

[month year] to present

  • Managed a portfolio of [x] residential units for [x] private landlords, from lease signature to tenant departure
  • Set up a reminder schedule for late payments that brought most arrears cases to a payment plan before a formal notice
  • Ran the annual service charge reconciliation for every lease and answered tenant queries on the breakdown
  • Filed rent guarantee insurance claims and prepared the documents passed to the bailiff when needed
  • Coordinated repairs with a network of local contractors and kept landlords informed by written report

Resume headlines

  • Lettings Property Manager (Gestionnaire locatif) | Residential Portfolio, Leases, Arrears
  • Property Manager | Tenancy Lifecycle from Mandate to Deposit Return
  • Lettings and Rent Collection Officer | Service Charge Reconciliation, Repairs Follow-up

Summaries for your profile

Entry level

BTS Professions immobilières graduate with an apprenticeship in a lettings agency in [City], where I prepared leases, carried out move-in and move-out inspections and issued rent receipts. Comfortable with property management software and with explaining a lease clause to a first-time tenant.

Experienced

Lettings property manager with [x] years running a portfolio of [x] residential units for private landlords. I handle the full cycle, from tenant selection to deposit return, keep arrears under control through early reminders and guarantee claims, and coordinate contractors for repairs.

Career change

Former bank customer adviser moving into property management. I already assess solvency files, explain contracts and handle payment incidents; I am now completing a property management certification to apply this to tenancies, rent collection and landlord reporting.

Tips

  • State the size of your portfolio (number of units or leases) and the type of landlords: private owners, institutional investors or co-ownership.
  • Name the software you used daily; agencies want someone operational on their tool within a week.
  • Mention arrears handling explicitly, with the steps you take, because it is the part of the job agencies worry about most.
  • If you speak English, say so: agencies in Paris, Lyon or on the Riviera often manage flats owned by foreign landlords.
  • Show that you know recent rules, such as the rental ban on the worst energy-rated homes or local rent caps where they apply.

Mistakes to avoid

  • Describing the job as "customer service" without any reference to leases, deposits or charge reconciliations.
  • Forgetting to say whether you worked on furnished lets, unfurnished lets or both, which follow different rules.
  • Listing a real estate sales background without explaining how it transfers to management.
  • Leaving out the continuing training you completed under the Hoguet law, which the agency must be able to show for every employee it authorises to act on its behalf.

Working as a lettings property manager in France

Search for "gestionnaire locatif", "chargé de gestion locative" or "assistant de gestion locative" for junior roles. The job is not a regulated profession for employees, but agencies that manage property for third parties operate under the Hoguet law: the agency holds a professional card (carte professionnelle mention gestion immobilière), and staff who act on its behalf receive an attestation d'habilitation and must follow regular continuing training. Employers usually expect a BTS Professions immobilières, a licence pro or a master in real estate law, or the titre professionnel Assistant immobilier. Fluent French is essential, since you draft leases and handle disputes with tenants.

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Frequently asked questions

Should I put my portfolio size on my resume?

Yes. Recruiters use it to judge your workload capacity straight away. Give the number of units or leases, the type of property (studios, family flats, commercial units) and whether you also handled the accounting side. A manager with a smaller but mixed portfolio can be as attractive as one with a large standard one.

Do I need a French qualification to be hired?

Not formally, but most agencies expect a BTS Professions immobilières or equivalent, or solid experience. A foreign degree in law or real estate helps if you can show you know French tenancy rules. Short training on the 1989 law and on charge reconciliations is a good way to close the gap.

How do I present arrears management without sounding negative?

Describe it as a process: early reminder, phone call, payment plan, guarantee claim, then formal procedure if needed. Recruiters want to see that you act early and stay respectful. One concrete case where a tenant caught up after a plan was agreed says more than a general sentence about firmness.

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