Subject: Application: UX Designer, [Product Name]
Dear [Hiring Manager Name],
Before applying for the UX Designer role at [Company], I created an account on [Product Name] and went through onboarding. The setup is quick, but I hesitated at the step where I had to invite colleagues before seeing any data, and I would like to understand how your users experience that moment.
At [Current Company], I design for a B2B invoicing tool used by small accounting firms. Last year I led the redesign of invoice creation: I interviewed customers, mapped where they switched to Excel, and tested two prototype versions with them before handing over the final flow. Support requests on that feature dropped noticeably after release. The full case study is here: [Portfolio Link].
I work in a squad with a product manager and developers, and I spend as much time on specifications and edge cases as on screens. I also contribute to our design system and check new components against RGAA criteria.
In an interview, I can walk you through the research behind this case study, including the prototype we abandoned and why.
Kind regards,[First Name Last Name][Phone]