Call centre agent in French

In France, the job is listed under several titles: search for téléconseiller or téléconseillère, conseiller clientèle à distance, chargé de clientèle, and téléprospecteur or télévendeur for outbound sales roles. It is not a regulated profession, so no French diploma is required, although the vocational title 'Conseiller relation client à distance' and the BTS NDRC (négociation et digitalisation de la relation client) are recognised by employers. Native English speakers and multilingual candidates have an advantage on international campaigns run from French cities, but most roles still expect conversational French for internal communication. Expect shift work, possible remote work after training, and strict rules on customer data under the GDPR (RGPD in French).