Subject: Application for the Digital Project Manager position
Dear [Hiring Manager's name],
Your ad for a Digital Project Manager at [Agency] mentions e-commerce projects for retail brands. I have followed your work for [Client] and [Client], and this is the field I have worked in for the past [x] years at [Company].
My most recent project was the redesign of a home furnishing brand's online store. The client wanted a new design, a new product catalogue structure and a connection to their stock system, all before the autumn sales. I split the project into two releases so the new catalogue went live first, wrote the user stories with the client's e-commerce team and ran acceptance testing sessions every Friday. Three weeks before launch, the client asked for a new delivery option; I documented its cost and impact on the schedule, and we agreed to move it to the second release.
I also coordinated an accessibility audit on the site and followed the fixes with the developers until the main RGAA criteria were met. This experience taught me to plan accessibility from the design stage rather than at the end.
I would be glad to show you the specifications and acceptance test plan from this project during an interview.
Kind regards,[First name Last name][Phone] | [Email] | [Portfolio link]