Subject: Application for the property claims handler position, [Company]
Dear [Recruiter's name],
After [x] years on motor claims, I would like to move to property and liability files, where the analysis is less standardised. This is why the property claims handler position in your [City] centre caught my attention.
At [Previous Company], I handled a portfolio of motor claims, applying IRSA rules and managing the relationship with garages and experts. I learned to process a large volume while keeping each file accurate. When a series of claims from the same repair shop showed similar damage patterns, I raised the issue with the fraud team, which led to an investigation.
I also followed a training course in property insurance and have been helping colleagues on water damage files under the IRSI convention for several months. I like the investigation part of these cases: understanding where a leak came from, who is responsible and which insurer should pay.
Policyholders often call after a stressful event. I take the time to explain each step and, when I have to refuse, I put the reason in writing with the exact clause, which avoids many disputes. I am available to meet your team whenever suits you.
Yours sincerely,[First Name Last Name][Phone][Email]